For Emergencies Dial: 911
The Madison County Central Dispatch Center is staffed 24 hours a day, 7 days a week, 365 days
a year, and dedicated to the safety of our community through teamwork and problem-solving
partnerships, providing excellent service with dignity and respect.
Madison County Central Dispatch provides the connection between the public and the
emergency responders of Madison County, in a professional, expeditious, and empathetic
We will maintain the critical infrastructure entrusted to us, while embracing and adapting to
innovative technology. Through training and teamwork, we will work to become a leading
We will always act with integrity, and this will guide us in all decisions.
We will adapt and embrace innovative technology, new standards, and new innovations in the realm of public safety.
We will remain accountable to the public and take ownership of all actions taken.
We work in an environment that requires swift and decisive action. We will act when
appropriate without delay.
We will maintain a relationship with the community we serve and establish strong relationships.
Public Compliments & Complaints
MCCD management staff welcomes all feedback from the public. Any citizen wanting to pass along a compliment or report a complaint may send an email to firstname.lastname@example.org
Public Education & Community Outreach
MCCD provides public education and community outreach services for citizens desiring to learn about the E911 system for the county with a special focus geared toward children. MCCD partners with all countywide public safety agencies when requested highlighting the life-saving services provided daily by the department and its staff. Requests for Madison County Central Dispatch to provide community outreach support can be emailed to email@example.com
Freedom of Information Act (FOIA) Records Request
Continuous digital recordings are made of all radio and telephone communications of agencies servicing Madison County. Audio Recordings will be maintained by Madison County Central Dispatch for a period of three years. Please submit public records request to firstname.lastname@example.org